Hotel and Tourism Management

This 4-module unit refines the core standards of service. You’ll learn room checklists with special care for elderly guests, the duties and attire of a professional butler, the art of immaculate personal presentation, and the excellence required of a world-class concierge.

This 4-module unit sharpens the subtleties of elite service. You’ll refine chauffeuring and booking considerations, perfect professional behavior with principals, and master graceful guest interactions that leave lasting impressions.

This 4-module unit prepares you to host with sophistication—master wine cellar management, the art of champagne service, dinner planning, and the essentials of an elegant cocktail party.

This 4-module unit teaches you how to craft unforgettable experiences. From curating private cinema nights to engaging artists and arranging elegant seating plans, you’ll master the details that elevate any residence event into a refined occasion.

This 4-module unit builds your expertise in estate and guest management. Learn to work effectively with contractors, manage the butler’s office, address sensitive issues such as theft with professionalism, and master the art of anticipating and understanding guest preferences in luxury hospitality.