Hospitality Operations and Event Services

This 5-module unit blends tradition with modern service challenges. From hosting a Robert Burns Supper and caring for silver to managing difficult guests, handling wine spillages, and engaging with high-profile or media guests, you’ll gain the poise and confidence to excel in any situation.

This 4-module unit develops key valet and lifestyle management skills. Learn to organize a principal’s move, plan and execute luxury picnics, and perfect the art of packing, unpacking, and valet service—delivering seamless experiences in every detail of personal care.

This 5-module unit refines your hosting skills for elegant social occasions while preparing you to manage challenges with discretion. From theatre supper parties and seamless table-setting changes to handling difficult guests and delivering flawless cocktail service, you’ll master the balance of grace and control that defines true hospitality.

This 4-module unit immerses you in the classic traditions of luxury service. From the ceremonies of port, the loving cup, and the loyal toast to the heritage of roast beef and the etiquette of smoking, you’ll master timeless rituals that bring elegance and distinction to every occasion.

This 4-module unit covers essential butler and household management skills. Learn to create professional inventories, master door and guest etiquette, prepare for job interviews, and refine service techniques such as tray laying and cheese presentation—practical details that set you apart in luxury hospitality.

This 4-module unit prepares you for the highest levels of international service. Explore traditions in the United Kingdom, master the protocols of traveling with principals and their families, refine truffle and foie gras service, and learn to anticipate and meet the expectations of VIP guests.